Nice Isn’t the Same as Kind: Grief Lessons
- Chano Itwaru
- Feb 10
- 6 min read

After my son Kevin died by suicide, I learned something I never wanted to learn but now cannot unsee. There is a difference between being nice and being kind. At first, I didn’t have language for it. I only felt it—in my body, in my heart, in the long quiet that followed the early days of loss.
In the beginning, many people were nice. Cards arrived. Condolences were offered. Words like “I’m so sorry” were spoken gently and sincerely. I am grateful for that. Niceness matters. It acknowledges loss. It reminds us we are not invisible. But as time passed, grief clarified everything.
The people who truly sustained me were not just nice. They were kind.
They are still here. Still checking in and still remembering dates and still saying Kevin’s name and still holding my hand as I learn how to live in a world permanently altered by his absence. They, too, were shaken by Kevin’s death. His loss wounded them as well. And yet, instead of retreating into their own discomfort, they chose presence. They chose compassion over convenience. They chose to stay.
A “kind” person doesn’t necessarily care about what “society” thinks of them; they act out of genuine love for others. Kindness is rooted in strength, whereas niceness stems from weakness and adjusts their behavior to what they believe society considers “nice.”
Research helps explain why that choice has mattered so deeply.
What Science Tells Us About Support After Suicide Loss
Psychological research consistently shows that perceived social support is one of the strongest predictors of healthier grief outcomes, especially after suicide loss—survivors who feel emotionally supported experience lower levels of depression, anxiety, loneliness, and complicated grief. But the research is clear about something else: it is not the amount of support that matters most—it is the quality of it.
Kindness, in research terms, is intentional, other-focused, and rooted in empathy. It goes beyond polite gestures. It involves entering another person’s emotional reality without trying to fix it or escape it. Studies show that acts of genuine kindness increase meaning, connection, resilience, and even reduce biological markers of stress.
I did not need solutions. There were none. My heart was torn apart. What I needed was presence and empathy.
When Niceness Stops Short
There is another truth I need to speak, gently and honestly.
Some people—yes, even some family members—came early with words that sounded caring but were more about easing their discomfort than entering my grief. They offered platitudes. They quoted familiar phrases. They stayed just long enough to feel they had done the right thing. And then they disappeared.
Research on suicide bereavement describes this clearly. Many people withdraw not because they don’t care, but because they do not know how to sit with pain they cannot fix. Avoidance becomes a form of self-protection. At times, it feels as though grief is contagious—as if staying near us would require them to face the fragility of their own lives. That avoidance shows up in many ways.
Some family members avoid saying Kevin’s name altogether, as if silence might protect us from sorrow. Others change the subject quickly when he comes up, creating a subtle but unmistakable shift in the room. Some speak of him only in the distant past, carefully removing him from the present. Others insist on positivity too quickly, offering words meant to close the conversation rather than keep it open.
There seems to be an unspoken expectation that we should resume life as though nothing has happened. But our world was shattered. The ground shifted beneath us. The loss was sudden and violent, ripping our lives apart. My heart was beating outside my body, and nothing made sense in a world that kept moving as if nothing had changed.
Research confirms what my heart already knows: superficial or avoidant responses increase isolation for grief survivors, while compassionate, emotionally engaged responses reduce it. Silence does not heal. It separates.
Not speaking Kevin’s name does not make the pain fade. It only makes us more alone. Kevin’s absence isn’t something we move past.
There is an empty chair. A future that turned out differently than we had expected. A presence that once filled rooms and now lives in memory.
Grief researchers remind us that healthy grieving does not mean forgetting or detaching. It means learning to carry loss while maintaining a continuing bond with the one we love. Speaking Kevin’s name and sharing stories are not signs of weakness. They are signs of love.
Kindness understands this. Niceness often does not.
The People Who Stay
The people who have become my safe harbor are the ones who did not vanish after the funeral. They did not rush my healing. They did not avoid my tears. They did not demand silence in the name of comfort.
They let my grief breathe. They let Kevin remain real. They understand that saying his name does not reopen a wound—it honors a relationship that never ended, one that death cannot rob us of.
Research consistently shows that kindness, especially kindness expressed through presence, listening, and remembering, builds meaning and resilience. It does not erase grief, but it makes the weight bearable. I am living proof of that.
What Kindness Looks Like in Practice
Kindness, especially after a suicide loss, is rarely loud or performative. It does not announce itself. It shows up quietly, consistently, and without an expiration date.
Kindness looks like people who continue to reach out long after the funeral, when the world assumes you should be “better by now.” It looks like a text on an ordinary Tuesday, not because something is wrong, but because someone remembered. It is a friend who says Kevin’s name naturally, without lowering their voice or rushing past the moment. It is someone who asks, “How are you really doing today?” and is willing to hear an honest answer.
Kindness looks like presence without pressure. Sitting in silence, allowing tears, not trying to fix the unfixable. It listens without correcting, without offering explanations, without tying sorrow into a neat bow of meaning. It understands that grief is not a problem to solve, but a weight to be carried together.
Kindness remembers the hard dates—birthdays, death anniversaries, holidays that ache. It checks in before those days arrive and again afterward. It does not disappear when grief resurfaces, because grief never truly leaves. We learn to carry it.
Kindness respects that love continues. It allows stories to be told again and again. It knows that remembering is not dwelling, and that speaking a loved one’s name is not reopening a wound. It is honoring a life.
Practicing Kindness in Conversation
Kindness also shows up in the words we choose and the way we ask questions. Rather than offering the automatic, expected “How are you?”, we can ask something more sincere and inviting:
“I remember you were doing _______. How is that going?”
“I’ve missed you! How have you been?”
“What’s been on your mind lately?”
“Hey, it’s good to see you. Tell me how you have been spending your time.”
These questions ask the same thing but invite very different responses. The goal is to be sincere, to demonstrate it in our questions, our listening, and our demeanor. Whether we know it or not, we evaluate each other in every conversation: Do they really care? Are they listening to me? If I shared what is truly in my heart, how would they receive it? Do I feel safe?
Kindness aims to answer each of these questions with a yes.
What I Know Now
I am learning that not everyone has the capacity to walk this road with me. Some are limited by fear. Some by discomfort. Some by their own unresolved pain and ego. I release them with grace.
But I hold tightly to those who stay. The ones who are not afraid of grief. The ones who do not rush healing. The ones who speak Kevin’s name without flinching, as if he is alive somewhere else. The ones who understand that love does not die.
My faith teaches me to bear one another’s burdens. Research echoes that wisdom. And my life has confirmed it.
A Faith-Centered Reflection on Kindness
My faith has taught me that kindness is not about saying the right thing. It is about staying when there are no right words. Scripture calls us to bear one another’s burdens, not explain them away. Jesus never rushed grief, never silenced tears, never avoided suffering. He entered it. True kindness follows that example. It walks toward pain rather than away from it. It sits with sorrow without fear.
In my deepest loss, kindness has been one of the clearest ways I have experienced God’s presence—not through answers, but through people willing to love me in the middle of my unanswered questions.
And to those who have walked beside me, hand in hand, through this heartbreaking loss—a heartfelt thank you. Your Kindness has been a living expression of grace. It has reminded me that even in the deepest sorrow, love still surrounds us.
If you are walking alongside someone who has lost a loved one, especially to suicide, please remember this: your presence matters more than your words.
Reach out even if you do not know what to say. Sit with discomfort rather than avoiding it. Allow grief to be spoken without trying to soften it. Let love lead, not fear and selfishness.
May we become the kind of people who show up quietly, faithfully, and without expectation. The kind who walk beside one another in the valley. The kind who reflect grace not by fixing brokenness, but by loving through it.
Kevin is still loved. He is still remembered. And because of kindness, we do not grieve alone.


Thank you for this Chano. It’s such an important message- nice and kindness are different animals. Kindness permeates… nice is outside and while “good“ it does not touch in. Love reading your posts dear woman 💜💙🩵🫶🏽🩵💙💜.
So true. The smallest act of kindness can have the most significant impact on someone’s life . We all should be more intentional in being kind.